Shipping Policy for MimieSkin

Effective Date: December 25, 2024

At MimieSkin, we are committed to providing efficient and reliable shipping for all of our customers. This Shipping Policy outlines the shipping methods, costs, and procedures for all orders placed through our website. By placing an order, you agree to the terms set forth in this policy.

    1. Shipping Methods and Delivery Times

We offer the following shipping options:

    • Standard Shipping: Typically delivered within 5-7 business days (domestic orders).
    • Expedited Shipping: Typically delivered within 2-3 business days (domestic orders).
    • International Shipping: Delivery times vary depending on the destination, typically ranging from 7-14 business days.

Please note that delivery times are estimates and may vary based on your location, product availability, and third-party shipping carrier schedules.

    1. Shipping Costs

Shipping fees are calculated based on the total weight of your order and your shipping address. These fees will be displayed during the checkout process before you complete your purchase. Customers are responsible for paying shipping costs, unless otherwise specified (e.g., during promotions or special offers).

    1. Processing Time

Orders are processed and shipped within 1-2 business days, excluding weekends and holidays. Once your order is shipped, you will receive a tracking number to monitor the status of your shipment. We will notify you by email with your tracking details once your order has been dispatched.

    1. Order Tracking

You can track the status of your order using the tracking number provided in the shipment confirmation email. This number can be entered on the carrier’s website to get real-time updates on the location of your package. If you have any issues with tracking, please contact our customer support team for assistance.

    1. International Shipping

We offer international shipping to select countries. International shipping fees and delivery times will vary depending on your location. Please be aware that international customers are responsible for any additional customs duties, taxes, or import fees that may apply upon delivery.

    1. Customs and Import Duties

For international orders, the recipient is responsible for any customs duties, taxes, or import fees levied by the destination country. These fees are not included in the shipping charges and will be collected by the shipping carrier at the time of delivery. Please check with your local customs office for information on potential fees before placing an order.

    1. Shipping Restrictions

Due to shipping regulations, some products may be restricted or unavailable for shipping to certain countries or regions. If there are any restrictions on your order, we will notify you promptly, and a full refund will be issued if applicable.

    1. Shipping Delays

While we make every effort to ensure timely delivery, delays may occur due to factors outside of our control, such as weather conditions, carrier delays, or customs clearance. We will do our best to keep you informed of any delays, and we appreciate your patience.

    1. Missing or Damaged Packages

If your package is lost or damaged during shipping, please contact our customer support team as soon as possible. We will investigate the issue and work with the carrier to resolve it. In the case of a damaged package, we may require photographic evidence before proceeding with a claim.

    1. Customer Support

If you have any questions or concerns regarding your shipment, tracking, or delivery, please reach out to our customer support team. We are here to assist you and ensure your experience with MimieSkin is positive.

For shipping inquiries, please contact us at:

Email: info@mimieskin.com
Phone: +1 (649) 757-6349
Website: mimieskin.com

Address:
4147 Edington Drive,
Rockmart, Georgia,
United States

Thank you for choosing MimieSkin! We are committed to delivering your skincare products in a timely and secure manner.